Contact us
We are a small team and we read every message. Email is the best way to reach us, whether you need help, have feedback, or have a question about your data.
Email the team
Send us a note and we will get back to you, usually within a couple of business days.
Email the teamWhat to reach out about
Pick the closest topic and your email opens with a subject ready to go.
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Help & support
Stuck building or exporting a genogram, or hit a bug? Tell us what happened and we will help.
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Feedback & feature requests
Missing a symbol, template, or export option? Your ideas shape what we build next.
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Privacy & your data
Questions about how family and health data is stored, or a data request? We take this seriously.
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Press & partnerships
Writing about genograms or exploring a partnership? We would love to hear from you.
Looking for a quick answer?
Many questions are already covered in our guides and FAQ. Have a look before you email; it may be the fastest way to get unstuck.
Ready to build a genogram?
You do not need to wait for a reply to get started. The maker is free and there is nothing to install.
Open the Genogram MakerFree to start · No signup · Export to PDF, PNG & Word